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  • Specify

    Enable your teams to adopt a visual and collaborative approach to prototyping communications with virsaic™ Specify. Track shared content, enable rapid changes, and have ultimate confidence in the creation of your customer communications

  • Assure

    Test the build and design of critical communications in a single, integrated environment with virsaic™ Assure. A continuous testing approach removes risk while simultaneously improving customer experience across all touchpoints

  • Communicate

    Reduce the time it takes to produce customer communications down to days, not months, with virsaic™ Communicate. Realise a rapid return on investment with an easy to integrate platform that takes the pain out of customer communications management

  • Interpret

    Save time onboarding, assessing, and processing customer documents with virsaic™ Interpret. Text in images and documents are quickly digitised through optical character recognition (OCR), for a cost-effective service which increases efficiency and indexing quality

  • Automate

    Manage the workflow of all business communications with virsaic™ Automate. Streamline communication processes to improve adherence to agreed SLAs, while maintaining compliance standards and minimising risk

  • Distribute

    Deliver, reconcile, and report on your critical omni-channel customer communications with virsaic™ Distribute. Satisfy your compliance requirements with the output of print-ready communications, which can be sent to different print providers at the click of a button

  • Document Management
Previous Incidents

[Complete] virsaic™ Scheduled Maintenance – Saturday 25 April 2025

Began: Ended: Duration:

Hi there -

We have a scheduled maintenance window coming up that will affect all Virsaic services.

When: 12:00 AM -> 8:00 AM AEST, Saturday 25 April 2025

What's affected: All services will be unavailable during this window.

Why: We're performing critical updates to our database infrastructure as part of our ongoing platform maintenance.

What to expect: Full service restoration is expected by 8:00 AM AEST. We'll post an update once maintenance is complete.

If you have any questions, please contact our Support Team.

We apologise for any inconvenience and appreciate your patience.

Please see our Status page for real-time updates.

Thank you for your patience and understanding.

– The virsaic™ Team

Hi there,

This is a reminder that we have a scheduled maintenance window coming up that will affect all Virsaic services.

When: 12:00 AM → 8:00 AM AEST, Saturday 25 April 2025

What's affected: All services will be unavailable during this window.

Why: We're performing critical updates to our database infrastructure as part of our ongoing platform maintenance.

What to expect: Full service restoration is expected by 8:00 AM AEST. We'll post an update once maintenance is complete.

If you have any questions, please contact our Support Team. We apologise for any inconvenience and appreciate your patience.

Please see our Status page for real-time updates.

Thank you for your patience and understanding.

– The virsaic™ Team

Hi there,

Just a reminder that our scheduled maintenance window is happening tonight at midnight (12:00 AM AEST).

When: 12:00 AM → 8:00 AM AEST, Saturday 25 April 2026

What's affected: All Virsaic services will be unavailable during this window.

What to expect: Full service restoration is expected by 8:00 AM AEST. We'll post an update once maintenance is complete.

If you have any questions, please contact our Support Team.

Please see our Status page for real-time updates.

Thanks for your patience - we'll see you on the other side!

– The virsaic™ Team

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Hi there,

Our maintenance window has now concluded.

When: 12:00 AM → 3:00 AM AEST, Saturday 26 April 2026

Status: All services have been fully restored and are operating normally.

Thanks for your patience during the window. Please contact our Support Team if you experience any issues.

You can also monitor service status on our Status page.

– The virsaic™ Team

No further notices from the past 7 days.